Ensure that minimum brand standards have been implemented.
确保贯彻执行酒店所有品牌标准。
· Embrace all the standards of Niccolo Hotels Global expectations.
遵循执行全球尼依格罗酒店期望。
· Work closely with other Outlet Managers in a supportive and flexible manner, focusing On the overall success of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度与其他员工紧密合作,着眼于整个酒店的成功和酒店客人的满意度。
· Ensure that Restaurants, Bars & Events colleagues work in a supportive and flexible manner with other departments, in a spirit of We work through Teams .
以支持和灵活的态度和 团队协作 的精神与其他部门合作。
· Present menu to guest, answer guest inquiries and offer food, beverage and service suggestion.
向客人呈送菜单,回答客人问询并为客人提供关于食品、饮料及服务的建议。
· Make order according to the procedures set and serve guests food and drink.
按照程序点餐,为客人服务食品及饮料。
· Fully conversant with all aspects of the Infrasys System.
完全了解电脑系统的各方面。
· Ensure all Restaurants, Bars & Events items, equipment and other facilities are maintained according to department operation manual.
根据部门营运指南确保部门内所有餐饮物品、设备和其他设施得到妥善保管和维护 。
· Record the guest order and provide products and services, without undue delay.
记录客人点菜并及时提供产品和服务,不得无故延误。
· Familiar with restaurant menu and wine list.
熟悉并对餐厅菜单和酒单有相当的了解。
· Upsell the drinks to increase revenue.
促销饮品以提高营业收入。
· Report all difficulties and problems to captain, shift leader or assistant manager, having them follow through to make sure problems are resolved satisfactorily.
向餐厅领班、主管、副经理报告所有困难及问题,以便解决和跟进。